FREE SHIPPING WITHIN CANADA!
FREE SHIPPING WITHIN CANADA!
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FAQ

ABOUT

What does FRS stand for? 

Forever Red Soles, which is our parent company, an online luxury consignment boutique. 

RETURNS/EXCHANGES

Do you accept returns/exchanges? 

We do not offer refunds or exchanges on any sunglasses. All sales are final.  Please contact us with any questions prior to purchasing. If you receive sunglasses that are deemed defective or damaged we will allow an exchange for a different pair provided they are unworn and still have the lens sticker attached. 

SUNGLASSES 

What are the measurements of the sunglasses? 

Athena: 

Eye width: 63 mm 
Bridge: 15 mm 
Temple: 145 mm

Aphrodite: 

Eye width: 56 mm 
Bridge: 22 mm 
Temple: 145 mm

What are the sunglasses made of?

Frame: 100% COPPER

Lenses: 100% POLYCARBONATE 

Are the sunglasses UV protected?

Yes all FRS sunglasses are UV400. They provide 100% UV protection against UVA and UVB rays. 

Are the sunglasses polarized? 

Currently we do not carry any polarized sunglasses. 

Do the sunglasses come with a case? 

Yes each pair will come with its own FRS branded protective soft case. 

SHIPPING

Where do you ship?

We ship anywhere within Canada/US. 

Where are the sunglasses shipped from?

All items are shipped from St. Albert, Alberta. 

What shipping provider do you use?

We only ship with Canada Post. 

Will I receive a tracking number?

Yes once your order has been shipped you will automatically receive an email or text notification with the tracking number. 

How much is the shipping cost?  

Canada - Free Expedited shipping or $9.99 for Xpresspost (1-2 business days). 

US - $9.99 for Expedited (4-7 business days) or $25 for Xpresspost (2-4 business days).

Will I have to pay custom/duty fees?

No you will not have to pay any extra fees upon delivery. 

If I live local can I try the sunglasses on? 

Sorry viewings/try ons are not offered at this time. 

Does shipping include signature/insurance? 

Insurance is included for all shipments but signature is not. If you require a signature please contact us prior to placing your order. There will be a fee of $1.50 to add signature confirmation within Canada. For US shipments, your package must be shipped Xpresspost in order to receive signature confirmation. 

When are orders shipped? 

Please allow 1-2 days for processing/packaging time. Packages are shipped Monday, Wednesday and Friday. 

PAYMENT

What type of payment methods are available?

You can purchase the sunglasses directly on our website with PayPal, Credit Card (Visa, Mastercard, American Express), Apple Pay, or Google Pay. 

Are the sunglasses priced in Canadian dollars?

Yes all the sunglasses are priced in Canadian dollars. 

Do I have to pay tax?

Yes if you are located in Canada you have to pay tax. We are required by law to charge GST/HST to Canadian customers. Customers in the US are not required to pay any tax.

If I live local can I pick the sunglasses up?

Sorry local pick up is not available. Expedited shipping within Canada is free. 

CONTACT

How can I contact FRS?

We prefer communication by email: info@FRSAccessories.com or use our online contact form.